For anyone out there interested in the status of my CD burner here it is.
Apparently Mr. I-Can't-Follow-Through is having family issues.
Namely, his wife is sick.
"Hello, I have just recently gotten back on eBay to check my emails and feedback and its obvious you and a few other members thing that i've left you in the dust. My wife has been in the hospital for the last month, i've honestly wondered if my wife would be with me any longer... and im still praying she will. This has affected our family to no measurable amount, and i apoligize for the delay of your item. I did not mean to inconvenience you or any other eBay member that has bought from me, i try to be as fair as ia possibly can... and i apoligize that i have ruined your transaction. I would like to issue a full refund asap.. for the item. If you would like to do a mutual feedback removal that would help my rating out tons.. but if you dont out of frustation, i totally understand. Again.."
Yes, well, I'm sure we all have had/will have a family crisis to deal with. Family members in the hospital are no fun to deal with, and I can understand how harrowing it can be for someone.
However, this excuse falls flat considering I've heard some not-nice things about my dealer and his inability to follow up on his dealings.
My response (I'm trying to be as nice as I possibly can here):
"Not to sound cruel or uncaring at such a hectic, emotionally-trying time, but as I've heard from other eBay users you tend to have a habit of not being forthcoming with your half of the deal. If it wasn't for what I'd heard about from other users I'd be tempted to cut you some slack. It's been three months now since I sent out my money and I expected it [the CD burner] to be sent on time. It wasn't. Which meant I spent the last two months plus waiting for something that did not get here when it should've. I'm sorry but I'm not interested in helping you "look good" for the eBay community, not when you've been tardy in the past. Just send me my refund and I'll buy my own CD burner. My computer is overloaded and is in desperate need of cleaning-out. If you're not intending to be prompt then I'm not interested in helping you save face. Sorry but I have been more than patient. I expect to see the refund within the next week or so; no delays. $50 is too much to spend on a dealer who can't be prompt."
Mind you, the item did not cost me $50 in total. The CD burner was $15; the shipping cost was $16, and the insurance for safe shipping was $2. The total cost of the item - all in US dollars - was $35. After fees and exchange rates it came to around $50 approximately. I think it was more, but that's not really important. What's important here is that it's $50 I cannot afford to spend on people who cannot be forthcoming with their ends of the bargain.
Now I like to think that, despite my tendency to be acerbic, bad-tempered and nasty, that I do have a compassionate side. That when people are having a rough patch that I am understanding of their troubles and am willing to give people a bit more time to carry through their end of the deal.
However, this was not something I was told about 5-6 weeks ago when I asked him on my item's status, and then three weeks later asking him if he'd found out anything yet. I don't want the gory details; I just want to be told that "I'm sorry but your item is going to be delayed due to something personal within my family. I hope you understand" so I can give them the time extension requested.
I don't want to be told "My wife is sick in the hospital and has been for the last month" after I filed a complaint with Square Trade to resolve this matter (something that makes this doubly suspicious - the fact that it took a third party to get a response from Mr. I-Use-Disgusting-Excuses-to-Explain-My-Lateness so I could get in touch with them).
In short, if you've got time to put items up for bid on eBay you've got time to fire off an e-mail to tell your customers about their orders.
I just hope I get my check, otherwise things will turn ugly...
Current Mood: 
frustrated
Current Music: "Enjoy the Silence" - Depeche Mode